1. scope
  2. contractor
  3. conclusion of contract
  4. right of withdrawal
  5. prices and shipping costs
  6. delivery
  7. payment
  8. retention of title
  9. dispute resolution

Terms of Service

  1. scope
    These general terms and conditions apply to all deliveries from V-Juice GmbH (hereinafter V-Juice) to consumers.
    A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed.
  2. contractor
    The purchase contract is concluded with V-Juice GmbH, Emil-Geis-Straße 33, 81379 Munich, commercial register: district court Munich, HRB 270044
  3. conclusion of contract
    • The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to place an order.
    • By clicking the [BUY NOW] button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order with an order confirmation email immediately after receipt of your order.
  4. right of withdrawal
    • If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of withdrawal in accordance with the statutory provisions.
    • If you, as a consumer, make use of your right of withdrawal according to Section 4.1, you have to bear the regular costs of the return.
    • For the rest, the regulations that are reproduced in detail in the following apply to the right of withdrawal

      Right of withdrawal

      right of withdrawal

      You have the right to withdraw from this contract within fourteen days without giving any reason.

      The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

      In order to exercise your right of cancellation, you must send us [V-Juice GmbH, Emil-Geis-Straße 33, 81379 Munich, info@V-Juice.xyz] a clear statement (e.g. a letter sent by post or an e-mail). inform you of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. You can electronically fill in and submit the model cancellation form or any other clear statement. If you make use of this option, we will immediately (e.g. by e-mail) send you confirmation of receipt of such a revocation.

      To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

      Consequences of revocation

      If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

      You must return the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

      You bear the direct costs of returning the goods.

      You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

      - End of revocation -



  1. prices and shipping costs
    • The prices stated on the product pages include statutory VAT and other price components.
    • In addition to the stated prices, we charge for delivery:
      a) within Germany a flat rate of EUR 5.00 per order.
      If the order value is EUR 69.00 or more, there are no shipping costs.
      b) to addresses in the European Union, but outside of Germany, a flat rate of 7.00
          euros per order.
          If the order value is EUR 89.00 or more, there are no shipping costs.
      c) to addresses in the following countries, a flat rate of EUR 13.00 per order:
          Egypt, Argentina, Australia, Brazil, India, Indonesia, Israel, Japan, Canada,
          Qatar, Korea, Liechtenstein, Mexico, New Zealand, Philippines, Russia, Saudi Arabia,  
          Switzerland, South Africa, Turkey, Ukraine, USA, United Arab Emirates
      d) to addresses in other countries at the actual costs incurred.
          These can be requested on a case-by-case basis.
      The shipping costs will be clearly communicated to you again on the product pages, in the shopping cart system and on the order page.

  1. delivery
    • Deliveries within Europe are made with DHL.
      For deliveries to other countries, the delivery can also be made with another company.
    • The delivery time within Germany is up to 4 working days. Any deviating delivery times are indicated on the respective product page.
      The delivery time to other countries is regularly longer.
  2. payment
    • Payment can be made either by PayPal, Visa, Mastercard, Amazon Pay, Paydirekt,
      Immediately, direct debit or prepayment.
    • If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
  3. retention of title
    The goods remain our property until full payment has been made.
  4. dispute resolution
    The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes relating to contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.













withdrawal form




(If you want to revoke the contract, please fill out this form and send it back.)



– To V-Juice GmbH, Emil-Geis-Strasse 33, 81379 Munich; info@V-Juice.xyz


 – I/we (*) hereby revoke the contract concluded by me/us (*) for the
     Purchase of the following goods:




– Ordered on (*) / received on (*): 




– Name of consumer(s): 




– Address of consumer(s): 




– Signature of the consumer(s) (only if notified on paper): 




- Date 











(*) Delete where not applicable.